What is your cancellation and refund policy?

What is your cancellation and refund policy?

For clients wanting extra peace of mind, we offer an optional Cancellation Coverage that can be added on when booking us. Otherwise, if Clients cancel for any reason, True Photography will not refund any portion of the deposit or payments made prior to the date of cancellation. If Clients cancel within 4 months or less of the wedding date, the entire balance will be owed to True Photography. Clients give permission to charge the credit card that is on file immediately following cancellation.

There are also a number of companies outside of our studio that offer wedding and event insurance policies. Should you purchase a policy from another company, we advise that it be from a trusted source. We also encourage you to find coverage that includes reimbursement for your vendor costs, in the unlikely event your event must be cancelled.

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